All payments are processed securely for your protection.
When requiring a booking, the traveler provides his or her payment details and the payment is processed and collected by our third-party payment provider. They hold the payment before releasing the funds to the host, minus the commission payable to Discover Yoga Retreats. By completing your transactions on the Discover Yoga Retreats website, the security of your funds is ensured.
In the event of credit card fraud or unauthorised use of your credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse. Please make sure that you report fraud to your credit card provider (in accordance with its reporting rules and procedures) and contact us immediately by email (firstname.lastname@example.org). Please state 'credit card fraud' in the subject line of your email.
To secure a reservation on Discover Yoga Retreats, you make a non-refundable payment of 30% of the total cost of the retreat. Under exceptional circumstances, Discover Yoga Retreats will consider refunding some or all of the deposit, minus any fees already incurred in the transactional process. You are required to contact us immediately by email to notify us of the exceptional circumstances (email@example.com). Please state before refund request' in the subject line of your email.
With regard to the balance payment for the reservation, by using the services of Discover Yoga Retreats, you accept and agree to the relevant cancellation and no-show conditions of the host, and to any additional terms and conditions that may apply to your reservation. The general cancellation and no-show policy of each host is made available on our website at the host's information pages and might also be provided again during the booking procedure and in the confirmation email. Please check the booking conditions thoroughly before proceeding to make your booking.
If cancelled on or after the cancellation date, or in case of no-show, your reservation fee and money paid to the host will not be refunded.
If you wish to review, adjust or cancel your booking, please refer to the confirmation email and follow the instructions therein. Please note that you may be charged for your cancellation in accordance with the host's cancellation and no-show conditions. We recommend that you read the cancellation and no-show conditions carefully prior to making your reservation or booking.